Home > FAQ

FAQ

FREE SHIPPING? We offer free shipping on orders over $40 from American Iron Fence. For more information go to our Shipping Page. Canadian customer orders will be charged shipping based off the amount of the total order, and there will be additional fees to clear customs, as you work with a freight broker or FedEx Ground.

HOW MUCH FENCE DO I NEED? Send us your layout with measurements and we will do the rest. We can cut pieces to fit your space right down to the inch! You can go to our Request a Quote page to get an easy form to fill out.

HOW LONG BEFORE I RECEIVE MY ORDER? Normally we process and ship each order within a few days. Custom items take a few days to a couple weeks to make. If we are temporarily out of an item and are making more we let you know there will be a slight delay. If you want to know before ordering just give us a call. 217-773-3778 M - F 8:00 to 4:00 central time.

DO YOU SHIP OUT OF THE US? We ship to the 48 states and Canada. Our products are so heavy and large that ground or freight shipping is what works for us.

WHAT ARE MY COLOR CHOICES? We can paint our gates and smaller products several colors. You will find a sample picture with metal flowers painted the same finish as the color options that we offer. Normally our fencing is left to rust or oxidize to a dark brown color. The first option when choosing a surface color is Rusty. That is our metal surface unfinished that rusts or oxidizes. All our painted colors are flat with out any gloss.